Security Deposit - To book your apartment.
In order to reserve an apartment you will be required to pay a deposit of around 25% of the agreed rental. For short term rentals the preferred method of payment is Pay Pal. Pay Pal is secure and allow you to pay by using your credit card. For long term rentals it is more likely that you will be required to make a bank transfer in favour of the owner of the apartment (normally for an amount equal to a month rental). For long term rentals the deposit you pay to book the apartment will be held as a guarantee and returned to you at the end of the tenancy; for short term rentals will be instead treated as part payment and on arrival you will be only required to pay the balance.

Rental Payment - Cash or Credit card?
At your arrival most owners expect payment in cash (as the majority of them has no credit card facilities). In same cases we can take credit card payments but there is an extra charge of 4%; The rental payment is always due in advance (or in monthly installments in advance if it is a long term rental).

Cancellation - Do you loose your deposit money if you cancell?
If you cancel 60 days or more before your arrival date we will return the deposit you paid less expenses (if any). If you have paid by using Pay Pal and don't have a merchant account with Pay Pal we will return your deposit by means of a bank transfer in your favour but you will be responsible for the Bank charges (about 30 Euros normally). If you cancel less then 60 before the arranged arrival date your deposit will be forfeited.

Contract - When can you consider the apartment yourss?
The contract is made as soon as we accept your deposit payment or as soon as you receive our confirmation message whichever takes place earlier.